Privacy policy

Last updated: June 2026

Douinta ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referring website

  • Date and time of access

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate regarding your orders

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send marketing communications when permitted by law or with your consent

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties that help us operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting providers

  • Analytics and marketing service providers

  • Legal authorities when required by law

These third parties are only permitted to use your information as necessary to provide services on our behalf.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality

  • Analyze website traffic

  • Support marketing and advertising efforts

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Object to certain processing activities

  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

Contact Information

If you have questions about this Privacy Policy or your personal information, please contact us:

Douinta
Address: 13 Hemming St, Kidderminster DY11 6NA, United Kingdom
Phone: +44 1562 745222
Email: Support@Douinta.shop